Effective Date: March 6, 2025
Benariel LLC
Website: https://benariel.com
1. Introduction
At Benariel LLC, we are committed to protecting the privacy and security of our users and customers. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, make inquiries, book tours, or interact with us in any other way.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue the use of our website.
2. Information We Collect
We collect personal and non-personal information in order to provide you with the best services, process bookings, and improve our website functionality. The information we collect includes:
2.1 Personal Information (Provided by You)
When you book a tour, request information, or sign up for our newsletters, you may provide the following personal details:
Full Name
Email Address
Phone Number
Mailing Address
Payment Details (handled securely by third-party processors)
Passport or ID information (if required for travel bookings)
Special requests (such as dietary restrictions or mobility assistance)
2.2 Non-Personal Information (Collected Automatically)
When you visit our website, we automatically collect certain non-personal data through cookies, analytics tools, and log files:
IP Address
Browser type and version
Operating system
Referring website
Pages visited, time spent on each page, and interaction patterns
3. How We Use Your Information
We use your data for the following purposes:
To process and manage bookings – Ensuring your reservation details are correct, confirming availability, and sending booking confirmations.
To provide customer service – Responding to inquiries, offering support, and resolving issues.
To send communications – Sending emails regarding your bookings, promotional offers, or important travel updates.
To enhance user experience – Analyzing website traffic and improving functionality based on user behavior.
To comply with legal requirements – Meeting regulatory obligations, preventing fraud, and ensuring security.
We will not use your personal data for any purpose other than those stated in this policy without your consent.
4. How We Share Your Information
We do not sell or rent your personal data to third parties. However, we may share your data with:
4.1 Service Providers
To complete your booking, we may share necessary information with:
Hotels and accommodation providers
Airlines and transportation companies
Tour guides and local travel operators
Payment processors
4.2 Legal and Security Reasons
We may disclose personal data if required by law or necessary to:
Respond to a legal request, court order, or government investigation.
Protect the rights, property, or safety of Benariel LLC, our customers, or the public.
4.3 Business Transfers
If Benariel LLC undergoes a merger, acquisition, or sale, personal data may be transferred to the new entity under the same privacy protections.
5. How We Store and Protect Your Data
We take security seriously and implement measures to safeguard your personal information.
5.1 Data Storage
Your data is stored on secure servers with restricted access.
Payment transactions are processed through encrypted third-party services (e.g., Stripe, PayPal) to ensure security.
5.2 Data Protection Measures
SSL encryption is used to protect data transmission.
Access to personal data is limited to authorized employees and partners.
We regularly review and update our security policies to prevent unauthorized access or data breaches.
6. Your Rights and Choices
You have certain rights over your personal data, including:
6.1 Access and Correction
You can request a copy of the personal data we hold about you.
You can request corrections to any inaccurate or outdated information.
6.2 Opt-Out and Deletion
You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link.
You can request the deletion of your personal data, subject to legal and contractual requirements.
6.3 Data Portability
You have the right to request a structured, machine-readable format of your data for portability.
To exercise these rights, contact us at [email protected]. We will respond within 30 days in accordance with applicable data protection laws.
7. Cookies and Tracking Technologies
Cookies are small text files stored on your device to improve website functionality and user experience.
7.1 Types of Cookies We Use
Essential Cookies – Required for website functionality, such as login authentication.
Analytical Cookies – Help us track website traffic and improve our services (e.g., Google Analytics).
Marketing Cookies – Allow us to deliver relevant advertisements and promotions.
7.2 Managing Cookie Preferences
You can control cookie settings through your browser. Disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies. Please review their policies before providing any personal data.
9. Data Retention Policy
We retain your personal data for as long as necessary to:
Fulfill our contractual obligations.
Comply with legal and regulatory requirements.
Resolve disputes and enforce agreements.
Once data is no longer needed, we securely delete or anonymize it.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We recommend reviewing this policy from time to time.
If we make significant changes, we will notify users via email or website announcements.
11. Contact Us
If you have any questions regarding this Privacy Policy or your data, contact us at:
Benariel LLC
Email: [email protected]
Address: 8700 Mason Montgomery Rd, Mason, OH 45040, United States
Phone: +1 513-229-7642
Your privacy is important to us, and we are committed to protecting your personal data while ensuring you have a seamless pilgrimage experience.